Update Tuesday 30th June 2020

All branches are now open as normal whilst strictly adhering to government guidelines with regards to social distancing.

 

Collections

  • All collections from our branches must be prearranged via telephone or email.
  • Our Trade Counter area will now operate a ‘one in, one out’ policy.
  • Cash cannot be accepted at this time. We now operate on a prepaid basis using digital payment only (card/BACS).
  • We will not ask you to hand-sign for your collection. An email copy will be available upon request.
  • Branch Managers will be supported by the business to ensure the safety of all visitors and staff is never compromised.
  • If your order does not require a forklift truck to load, we request you are able and equipped to load your vehicle.

Deliveries

  • Drivers or sales staff will contact you with an ETA of your delivery and agree a designated drop off point, strictly adhering to social distancing.
  • Drivers will not ask you to hand-sign for the delivery. Delivery note will be contained within your order and can be emailed to you.
  • Delivery will be made to the nearest hard surface point.
  • The driver reserves the right to refuse delivery if safety is compromised.

 

Credit Control

  • Copy invoices and statements are available by either using our dedicated customer portal by registering here https://accounts.pdmltd.co.uk/partner/login OR contacting our credit control team on 0141 892 8960
  • Paying your account can be made via telephone on 0141 892 8960 OR using your online account
  • All remittance advice please email to [email protected]
  • We will be waiving all credit/business card payment fees until the end of May
 

Need Help?

Want to know more?
Need advice about a product or service?

Our sales team are happy to help. 
Complete the form and we will be in touch.

Data Protection Statement

In order to handle your question we need to collect certain details about you. These details will be stored in our website database and be passed to the local branch so that they may contact you regarding this enquiry. They will not be used to market to you on an ongoing basis and will only be stored anonymously for analytical purposes

 

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